Mara River crossings peak August – September · limited northern camps remain
Tanzania · Choose Your Star
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01
How to Reach Us
WhatsApp is fastest. All three go to the same team.
When we are available
Mon – Fri08:00 – 18:00 EAT
Saturday09:00 – 15:00 EAT
SundayMessages only
Guests travelling24 hours
Tanzania is on East Africa Time, UTC+3 — three hours ahead of London, eight ahead of New York. If you message overnight we will reply first thing.
02
Where We Are
Based in Arusha, at the foot of Mount Meru and the gateway to the northern circuit.
Office
CityArusha, Tanzania
Street—
P.O. Box—
Nearest airportKilimanjaro (JRO), 46 km
Licensing
TALA licenceTALA No. 037327
TATO member—
TRA TIN179-168-642
03
What to Expect
No call centre, no automated funnel. One person handles your trip start to finish.
Within one working day and usually within a few hours. WhatsApp is fastest; email occasionally lands in spam, so if you have not heard back in two days, message us instead.
Rough dates, how many of you, and roughly what you want — migration, family trip, Kilimanjaro, beach. That is enough for us to come back with something useful.
You do not need a fixed itinerary. Most people start with “ten days in August, two adults, first safari” and we build from there.
No. Quotes, itinerary drafts and as many revisions as it takes are free. You pay a deposit only when you decide to book.
Yes — WhatsApp voice or video, or a scheduled call at a time that suits your time zone. For complex trips it is usually quicker than a long email thread.
04
If You Are Already Travelling
How to reach us from the bush, and what to do in an emergency.
If you are already travelling with us, the number above is monitored 24 hours a day. Your guide also carries a satellite-capable phone in areas without network, and every vehicle has a first-aid kit.
For anything urgent, call rather than message. If you cannot get through, your camp reception can reach our operations team directly.
Before you travel, save this number to your phone and leave it with someone at home
alongside your itinerary and insurance details.
Prefer to start with a plan? Request a proposal and we will come back with a costed itinerary.
